1. Do you ship to my country?
We ship orders all over the world. If you want to know more detailed information, please check the dedicated “Shipping Info”.
2. How much is the shipping cost?
We offer FREE international shipping. Please note, duties and other international shipping charges are non-refundable.
3.. How long will it take to receive my order?
Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)
You can refer to the related information here for more details.
4. How can I track my order?
As soon as we are ready to ship your order, we will send you an email with the corresponding delivery information. After that you will be able to track your order under “My Orders” when you log in to your ZAFUL account or by clicking the tracking link in your shipping confirmation email. Please allow up to 24 hours for tracking to activate.